Privacy Policy

Privacy Policy

Last updated: June 3, 2026.

Nelival operates this online store and uses Shopify and selected service providers to process orders, provide customer support, improve the shopping experience, and communicate with customers who choose to hear from us.

We may collect contact details, shipping and billing information, order information, device information, and customer support messages. Payment details are processed by secure payment providers and are not stored by Nelival in full card form.

We use this information to process purchases, deliver orders, prevent fraud, provide support, comply with legal obligations, and send marketing only where permitted by law or with your consent.

You may request access, correction, or deletion of personal information by contacting us at support@nelival.com. Some information may need to be retained for legal, tax, fraud-prevention, or order-record purposes.

Nelival does not sell personal information in the ordinary sense of the word. Depending on your region, some advertising or analytics activity may be considered sharing under applicable privacy laws. You may use available browser, cookie, or platform controls to limit this activity.